Track & trace
PLEASE NOTE: due to busy times at our shipping partner, your order may be delivered later than usual. We apologize for the inconvenience!
For parcels, it is possible to track the shipment via the PostNL website or app. When your package has been shipped you will automatically receive a track & amp; trace code (from PostNL) by mail.
You can track your package here.
Track an international shipment
Track your shipment abroad . Select the country of destination and enter the barcode. Then click on "Find package". The information will now appear on the screen. Are you not receiving a result? In many cases, your shipment has simply arrived. PostNL is for the track & amp; trace data subject to data exchange with our international partners. They are not always able to record the corresponding track & amp; provide trace data (in a timely manner).
Nobody at home?
Then PostNL will deliver the package to the neighbors. Or at a PostNL point in the area. They will of course leave you a ticket with a "no home code". With this code you can click on track & amp; trace where you can pick up your package. Good to know: they store your package at the PostNL point for a week. Then they return it to the sender.
Track letterbox mail
Unfortunately, it is not possible for letterbox mail to track your shipment.