Because we fully believe in the quality of our products, we offer a money-back guarantee. Nevertheless, it can happen that a product does not meet your expectations, for example due to damaged packaging or a production error.
Money-back guarantee method
Does a product you have received not meet expectations? Send an email or fill out the contact form and we will contact you to resolve it. In consultation we will replace the product with a new product or offer a good alternative. If no suitable solution can be offered, you can return the product - after our approval - and we will credit the purchase amount.
Please note: an allergy to a product or one of the components of a product is not covered by the money-back guarantee.